The Best Diabetic Supply Companies of 2020

Get your diabetes supplies delivered directly to your home

Our editors independently research, test, and recommend the best products; you can learn more about our review process here. We may receive commissions on purchases made from our chosen links.

First Look

If you or someone you love is one of the 34.2 million people with diabetes, then you have a great deal to think about on a daily basis: What should you eat today, when will you take your medicine, what do your blood sugar results mean, are any specialist appointments coming up, are you running low on supplies? With so much on your plate, it’s nice to try to simplify things.

One convenient shortcut is to have your diabetes supplies delivered to your front door. Depending on your insurance company and who it is contracted with, you might be able to have some or all of your diabetes supplies delivered directly to your house at little to no cost. The type of insurance you have will dictate which brand of supplies are covered and which distribution company can supply them to you.

Diabetes supplies include blood glucose monitors, test strips, lancets, insulin pump supplies, continuous glucose monitor supplies, and more.

Diabetes can be an expensive disease, especially if you don’t have insurance. For those people who are uninsured, typical rates for out-of-pocket costs for supplies include $1,300 for 90 days of continuous glucose monitoring; $6,000 for an insulin pump (these have a four-year average lifespan for those who have warranties;) $500 for 90 days of insulin pump supplies; $,2300 for 90 days of insulin; and $430 for one month of insulin.

Having insurance coverage will greatly lower that cost. We interviewed several people with diabetes with private insurance plans and were told that they don't pay anything for diabetes supplies. One person had to meet her $250 deductible before receiving her supplies at no cost, and another had no deductible at all.

Having insurance can also drastically reduce the cost of insulin to as low as $60 for a three-month supply. Getting diabetes supplies shipped to you means that you’ll never run out of supplies and it is one less thing to worry about, but before committing to a specific company it’s important for you to confirm if it has contracts with your insurance. Most of the time, the companies will do the leg work for you; they will contact your insurance and determine your coverage. In instances when your insurance company is contracted with several different durable medical equipment companies, shop around for the lowest price. Because cost and coverage will depend on your specific insurance and needs, examples of pricing are almost impossible to predict.

We’ve researched several companies and have sought the advice of experts and people living with diabetes to find the best ones.

Our Top Picks

Byram Healthcare: Best Overall

Byram Healthcare

Byram Healthcare

Pros
  • Comprehensive product line, including medication 

  • Offers clinical support services

  • Can bill under pharmacy or medical benefit, which can save money

Cons
  • May not be available to all types of Medicare plans

  • If billing under the medical benefit, the cost can be higher

  • Pump users may be locked into warranties

Why we chose it: Many health professionals and people living with diabetes recommended Byram Healthcare to us for diabetes supplies. Its deliveries are very reliable and because it offers so many products, it may serve as a one-stop-shop for diabetes supplies. Priding itself on convenience, affordability, and choice, Byram Healthcare offers a comprehensive product line of diabetes supplies ranging from diabetes test strips, lancing devices, lancets, control solution, batteries, blood glucose meters, insulin pump supplies, continuous glucose monitor supplies, prescription medication, insulin and pen needles, and more.

Byram Healthcare is contracted with hundreds of managed care plans. It works with your physician and within the guidelines of the managed care plan to provide the appropriate quantities of supplies you need. It also participates in Medicare Managed Plans; if you have a Medicare Advantage Plan through a private insurance company and you are using that Advantage Plan to obtain your diabetes testing supplies, you can use Byram Healthcare.

Convenient payment options are available, including monthly payment arrangements. Byram Healthcare has the flexibility to bill under your insurance policy pharmacy or medical benefit, which can save you money monthly. Supplies are delivered at no cost and can be ordered online 24/7. In addition to supplies, Byram Healthcare offers a Diabetes Careline and Clinical Support services, which can connect you to Certified Diabetes Care and Education Specialists between visits. It also provides reorder reminder calls when your supplies are due to be refilled.

Edgepark: Best for Medicare and Medicaid Insurance

Edgepark

Edgepark

Pros
  • Comprehensive line of supplies 

  • Accepts over 1,400 healthcare plans

Cons
  • May have higher costs if billed under the medical part of your insurance

  • Mixed reviews on customer support

Ranked as Newsweek's No. 1 medical supply company, Edgepark was also highly recommended by clinical professionals, including Certified Diabetes Care and Education Specialists and people living with diabetes because of their quality customer service and on-time deliveries. Edgepark carries a plethora of supplies, including diabetes blood glucose testing supplies, insulin pump supplies, continuous glucose monitor supplies, sharps containers, compression stockings, pen needles, and more.

Edgepark accepts over 1,400 healthcare plans, including Medicare and Select Medicare Advantage, State Medicaid, and Managed Medicaid Plans. The amount of money you pay will depend on your insurance coverage. Orders are typically filled every three months, which can save you money. We were told that a representative will call you and confirm your supply needs and you’ll be sent supplies to satisfy your needs for three months. Shipping is free, and delivery takes 1-2 days. Should you have any issues with your shipments, customer service is available.

Medtronic: Best Support for Medtronic Users

Medtronic

Medtronic

Pros
  • Reliable and courteous support staff 

  • Shipments arrive in a timely manner 

  • Offers technical support for using their equipment

Cons
  • Your insurance must have contracts with Medtronic to get this product

Medtronic is a medical device company and a global leading producer of diabetes products, servicing more than 250,000 people with diabetes. It is often referred to as the best supplier of Medtronic supplies due to its efficiency, 24-hour technical support, and clinical support from other people with diabetes. Medtronic's product line includes insulin pumps, continuous glucose monitors, sensors, and blood glucose monitors, to name a few. It also has blood glucose uploading software called CareLink, a free, web-based program that collects information directly from your diabetes management system, such as a continuous glucose monitor. You can generate printable reports that can be used during your doctor's visits or for your own personal use to manage blood sugar. This software comes with a support system.

The Medtronic website also offers technical support for all of its diabetes products. A 24-hour technical support assistant is available via phone for any of your questions or issues. You can connect with a Medtronic Ambassador to answer any questions or to cheer you on during your journey. You may choose to order all of your supplies directly from Medtronic to keep management simple and concise. It offers six ways of ordering and reordering supplies, including an automatic reorder system.

Tandem: Best for Specialized Insulin Pump & Technology

Tandem

Tandem

Pros
  • Advanced technology to help maintain glucose control

Cons
  • Only available for people 6 years and older

Tandem Diabetes Care is the maker of the slim X2 insulin pump, which is approved for people with diabetes 6 years of age and older. Many people with diabetes prefer Tandem for maintaining tight blood sugar control due to its advanced technology. This insulin pump can be used with Basal-IQ technology and Control-IQ technology systems, which when paired with a compatible continuous glucose monitor (sold separately) can automatically suspend, increase, and decrease insulin delivery based on glucose monitor readings and predicted glucose values.

The technology is meant to help assist you with preventing glucose excursions (highs and lows in blood sugar). It is not meant to replace diabetes self-management such as blood sugar testing, paying attention to symptoms of low blood sugar, and carbohydrate counting. However, it is an added tool that can provide assistance to your daily diabetes routine. If you are using this insulin pump to manage your diabetes, you may choose to have your supplies delivered directly from the company.

Discuss with your physician if this is the right pump for you or your loved one. You may choose to request a pump online and have Tandem check your insurance for you. This process can be started online or you can reach out via phone, fax, or email.

Insulet (Omnipod Pump): Best for Pediatric Population

Insulet (Omnipod Pump)

Insulet (Omnipod Pump)

Pros
  • Free trial period: you can try the device and return it within 45 days for no cost if you do not like it

  • E-script option for physicians makes it easy and convenient

  • Most of the cost is covered through a pharmacy, which can reduce the price

Cons
  • A separate PDM device (personal diabetes manager) is used to communicate with the wireless pod. Some people do not like having to carry this around.

Omnipod is a tubeless, wearable, insulin-filled pod that is very popular in the pediatric population of children with type 1 diabetes because it is wireless and can be controlled easily by parents using a hand-held device called a PDM (personal diabetes manager). Working with Omnipod is simple and convenient because physicians can prescribe supplies and pods electronically. And, people living with diabetes love that they are not locked into a four-year warranty with the Omnipod. You can try it and return it at no cost if you don’t like it.

If you or your child use the Omnipod, it is often easier having your insulin pump supplies delivered to your home directly from the manufacturer, Insulet. To find out if you or your loved one are eligible for the Omnipod insulin pump management system, start by filling out a form on the company's website. An Omnipod specialist will reach out to your insurance provider and give you a call back within three business days. According to the website, the Omnipod DASH Insulin Management System may be covered by your private pharmacy plan, Medicaid, or Medicare Part D.

Dexcom: Best for Replacements

Dexcom

Dexcom

Pros
  • Reliable continuous glucose monitor that is compatible with many insulin pumps

  • Easy replacement forms can be filled out online

Cons
  • You’ll need to have other diabetes supplies delivered from a separate company. Dexcom delivers only Dexcom supplies.

Dexcom, a type of Continuous Glucose Monitor (CGM), is used to help you check your blood sugars, identify trends, and alert you if your levels are trending high or low. Dexcom provides great flexibility in the delivery of supplies. Simply filling out a form online can determine if you are eligible for the product. And, if you have pharmacy coverage through your insurance, you can get your supplies delivered directly from your pharmacy. If you don’t have pharmacy coverage, you can continue to receive supplies from Dexcom or your insurance-designated distributor.

CGM systems like Dexcom take glucose measurements at regular intervals throughout the day and translate them into information to demonstrate trends. These readings are used to help manage diabetes. A Dexcom user told us that in the instance she has a faulty sensor, she deals directly with Dexcom and has no problem getting replacements sent directly to her quickly and easily.

What Supplies Do People With Diabetes Need?

Anyone with diabetes should have an individualized care plan because there are different types of diabetes and no two people are exactly alike when treating the disease. Many different variables dictate needs, such as: what type of diabetes you have, how long you’ve had diabetes, if you have complications of diabetes, how many times per day you test your blood sugar, what type of medication you are on, and more.

For example, if you have type 1 diabetes and take multiple daily injections using an insulin pen device, you will need pen needles, insulin, replacement pens or replacement insulin cartridges, a blood glucose meter, lancets, alcohol swabs, test strips, ketone strips, glucose tablets, glucagon, etc. If you have type 1 or type 2 diabetes and use insulin pump therapy with a continuous glucose monitor, you will need all the above supplies, in addition to infusion sets, sensors, insulin for your pump, tubing, etc.

Pump users are encouraged to have backup insulin at home in case there is a pump malfunction. If you are a person with type 2 diabetes and take oral glucose medication and have a history of peripheral neuropathy (nerve damage to the feet), you may need oral medication, a blood glucose meter, test strips, alcohol swabs, compression stockings, and diabetes shoes. Your diabetes care team will help you to understand what types of supplies you need and how long they will last before you need them to be refilled.

Does Medicare Pay for Diabetic Supplies?

Diabetes services and supplies are covered by Medicare Part B (medical insurance) and Medicare Part D (prescription drug coverage). You must have Part B to get services and supplies covered under Part B and you must be enrolled in a Medicare drug plan to get supplies covered under Part D. Part B covers glucose testing monitors and infusion pumps, as well as test strips, lancets, glucose sensors, therapeutic shoes or inserts, tubing, and insulin. People with diabetes will have to reach their annual deductible to receive this benefit and then they are responsible for 20% of the Medicare-approved amount (Medicare will pay 80%).

Part D covers insulin, oral diabetes medication, syringes, needles, alcohol swabs, gauze, and inhaled insulin devices. People with part D coverage will be responsible for coinsurance or copayment, and they may also be responsible for a Part D deductible payment. In order to receive these benefits, you must get supplies from a pharmacy or supplier that’s enrolled in Medicare. You’ll have to pay the entire bill for any supplies from non-enrolled pharmacies or non-enrolled suppliers. For people with Medicare, at-home diabetes supply companies can often save them money.

Does Diabetes Count as a Disability?

According to the American Diabetes Association, diabetes is considered a disability under most laws. Both type 1 and type 2 diabetes are protected as disabilities.

How We Chose the Best Diabetic Supply Companies

Choosing the best diabetic supply company depends mostly on what type of insurance you have. Because there are so many insurance policies out there, we decided the most effective way to scout the best diabetic supply companies was to go directly to the source – the people who use them. We interviewed people living with diabetes, as well as clinicians who work in the field: Certified diabetes care and education specialists, nurses, doctors, and dietitians. We asked them who is the most reliable, courteous, trustworthy, on-the-cutting edge of technology, and knowledgeable.

We also learned that before deciding on a specific company, that it's important to find out who your insurance has contracts with, which supplies you need, and how you can get them all conveniently to your home with little fuss. People living with diabetes who use insulin pumps told us that it is often easier to get their pump supplies delivered directly from the pump supplier. They also told us that if you need more general supplies, such as test strips, a glucose meter, lancets, and others, then a larger company such as Byramhealth or Edgepark may be right for you. Shop costs and discuss with your medical team which option is right for you or your loved one. 

A Word from Verywell

Diabetes is a disease that needs to be managed daily, thus, when you can find ways to make it easier, it makes sense to do so. Having your diabetes supplies delivered to your home is one less thing that needs to be done. Depending on what supplies you need and what insurance coverage you have, you may be able to have certain supplies delivered in three-month intervals for little to no cost. Doing so can save you time, money, and stress.

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