Best Diabetic Supply Companies

Byram Healthcare offers the best diabetes supplies at an affordable price

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If you or someone you love is one of the 34.2 million people with diabetes, then you have a great deal to think about on a daily basis. One convenient shortcut is to have your diabetes supplies delivered to your front door. Diabetes supplies include blood glucose monitors, test strips, lancets, insulin pump supplies, continuous glucose monitor supplies, and more.

Most of the time, the companies will do the leg work for you; they will contact your insurance, determine your coverage, and even shop around for the lowest price. We’ve researched the best diabetes supply companies and have sought the advice of experts and people living with diabetes to find the best ones.

Best Diabetic Supply Companies of 2023

Best Overall : Byram Healthcare


Byram Healthcare

 Byram Healthcare

Key Specs
  • Insurance Coverage: Medicare, Medicaid, commercial and private insurance
  • Shipping: Free, discreet shipping
  • Support: Hotline staffed by Certified Diabetes Educators; multi-lingual support
Why We Chose It

Byram Healthcare is a one-stop shop for diabetes supplies. It also tops the list because it can bill insurance, deliveries are very reliable, and they send helpful reminders when you may be low on supplies.

Pros & Cons
Pros
  • Comprehensive product line

  • Offers clinical support services

  • Will review all your insurance options to help save money

  • Hardship waiver for financial assistance to those who qualify

Cons
  • May not be available to all types of Medicare plans

  • Pump users may be locked into warranties

Overview

Priding itself on convenience, affordability, and choice, Byram Healthcare offers a comprehensive product line of diabetes supplies including diabetes test strips, lancing devices, lancets, control solution, batteries, blood glucose meters, insulin pump supplies, continuous glucose monitor supplies, insulin and pen needles, and more.

Byram Healthcare is contracted with hundreds of managed care plans. It works with your physician and within the guidelines of the managed care plan to provide the appropriate quantities of supplies you need. It also participates in Medicare Managed Plans; if you have a Medicare Advantage Plan through a private insurance company and use that Advantage Plan to obtain your diabetes testing supplies, you can use Byram Healthcare.

Convenient payment options are available, including monthly payment arrangements. Byram Healthcare has the flexibility to bill your primary or secondary insurance, which can save you money. Supplies are delivered at no cost and can be ordered online 24/7. In addition to supplies, Byram Healthcare offers a Diabetes Careline and Clinical Support services, which can connect you to Certified Diabetes Care and Education Specialists between visits. It also provides reorder reminder calls when your supplies are due to be refilled.

Best for Medicare and Medicaid Insurance : Edgepark


Edgepark

 Edgepark

Key Specs
  • Insurance Coverage: Accepts Medicare and 1,200 private insurance plans
  • Shipping: No-cost shipping
  • Support: Patient care specialists and extended service hours
Why We Chose It

Edgepark accepts more than 1,200 healthcare plans and has a lot of experience with Medicare and Medicaid.

Pros & Cons
Pros
  • Comprehensive line of supplies 

  • Accepts over 1,200 healthcare plans

Cons
  • May have higher costs if billed under the medical part of your insurance

  • Mixed reviews from users on customer support

Overview

Ranked as one of the country's best customer service providers in the online medical supplies category by Newsweek, Edgepark is also highly recommended by clinical professionals, including Certified Diabetes Care and Education Specialists and people living with diabetes, because of their quality customer service and on-time deliveries. Edgepark carries a variety of supplies, including diabetes blood glucose testing supplies, insulin pump supplies, continuous glucose monitor supplies, sharps containers, compression stockings, pen needles, and more.

Edgepark accepts more than 1,200 healthcare plans, including Medicare and Select Medicare Advantage, State Medicaid, and Managed Medicaid Plans. The amount of money you pay will depend on your insurance coverage. Orders are typically filled every three months, which can save you money. Shipping is free, and delivery takes one to two days. Should you have any issues with your shipments, customer service is available.

Best Support for Medtronic Users : Medtronic


Medtronic

 Medtronic

Key Specs
  • Insurance Coverage: Contracts with specific insurance companies
  • Shipping: 3-day shipping standard, upgraded shipping available
  • Support: 24-hour support available
Why We Chose It

Medtronic is a medical device company and a leading global producer of diabetes products, servicing more than 250,000 people with diabetes. It is often referred to as the best supplier of Medtronic supplies due to its efficiency, 24-hour technical support, and clinical support from other people with diabetes.

Pros & Cons
Pros
  • Reliable and courteous support staff 

  • Shipments arrive in a timely manner 

  • Offers technical support for using their equipment

  • Global and travel support available

Cons
  • Your insurance must have contracts with Medtronic to get this product

Overview

Medtronic's product line includes insulin pumps, continuous glucose monitors, sensors, and blood glucose monitors, to name a few. It also has blood glucose uploading software called CareLink, a free, web-based program that collects information directly from your diabetes management system, such as a continuous glucose monitor. You can generate printable reports that can be used during your doctor's visits or for personal use to manage blood sugar. This software comes with a support system.

The Medtronic website also offers technical support for all of its diabetes products. A 24-hour technical support assistant is available via phone for any questions or issues. You can connect with a Medtronic Ambassador to answer any questions or to cheer you on during your journey. You may order all your supplies directly from Medtronic to keep management simple and concise. It offers six ways of ordering and reordering supplies, including an automatic reorder system.

Best for Specialized Insulin Pump & Technology : Tandem


Tandem

 Tandem

Key Specs
  • Insurance Coverage: Private insurance
  • Shipping: Delivery to your doorstep
  • Support: Library of support materials
Why We Chose It

Tandem helps maintain tight blood sugar control due to its advanced technology. Software updates keep the device up to date remotely, and new features can be purchased without buying a whole new pump. It also offers a rechargeable pump, eliminating the need for batteries.

Pros & Cons
Pros
  • Advanced technology to help maintain glucose control

  • Supplies can be delivered directly from the company

Cons
  • Only available for people 6 years and older

  • Does not include the required continuous glucose monitor

Overview

Tandem Diabetes Care is the maker of the t:slim X2 insulin pump, which is approved for people with diabetes six years of age and older. This insulin pump can be used with Basal-IQ and Control-IQ technology systems. When paired with a compatible continuous glucose monitor (sold separately) can automatically suspend, increase, and decrease insulin delivery based on glucose monitor readings and predicted readings glucose values.

The technology is meant to help assist you with preventing glucose excursions (highs and lows in blood sugar). It is not meant to replace diabetes self-management, such as blood sugar testing, attention to low blood sugar symptoms, and carbohydrate counting. However, it is an added tool that can assist with your daily diabetes routine. If you use this insulin pump to manage your diabetes, you may choose to have your supplies delivered directly from the company.

Discuss with your physician if this is the right pump for you or your loved one. You may request a pump online and have Tandem check your insurance. This process can be started online, or you can reach out via phone, fax, or email.

Best for Pediatric Population : Insulet (Omnipod Pump)


Insulet (Omnipod Pump)

 Insulet (Omnipod Pump)

Key Specs
  • Insurance Coverage: Private insurance, Medicare, and some state Medicaid
  • Shipping: Pick up at a pharmacy or home shipping
  • Support: Library of diabetes education; community of other users of Omnipod pumps
Why We Chose It

Working with Omnipod is simple and convenient because physicians can prescribe supplies and pods electronically.

Pros & Cons
Pros
  • Free 30-day trial period

  • E-script option for physicians makes it easy and convenient

  • Most of the cost is covered through a pharmacy, which can reduce the price

Cons
  • Requires carrying a separate PDM (personal diabetes manager) device

Overview

Omnipod is a tubeless, wearable, insulin-filled pod that is very popular in the pediatric population of children with type 1 diabetes because it is wireless and can be controlled easily by parents using a hand-held device called a PDM (personal diabetes manager). People living with diabetes love that they can try it for 30 days and return it at no cost if they don't like it.

If you or your child use the Omnipod, it is often easier to have your insulin pump supplies delivered to your home directly from the manufacturer, Insulet. To determine if you or your loved one are eligible for the Omnipod insulin pump management system, start by filling out a form on the company's website. An Omnipod specialist will reach out to your insurance provider and give you a call back within three business days. According to the website, the Omnipod DASH Insulin Management System may be covered by your private pharmacy plan, Medicaid, or Medicare Part D.

Best for Replacements : Dexcom


Dexcom

 Dexcom

Key Specs
  • Insurance Coverage: Many private plans and Medicare
  • Shipping: Pharmacy delivery
  • Support: How-to videos, live chat support
Why We Chose It

When you need replacements, you can fill out an online form, and Dexcom will determine your eligibility and send supplies directly to your pharmacy.

Pros & Cons
Pros
  • Reliable continuous glucose monitor that is compatible with many insulin pumps

  • Easy replacement forms can be filled out online

Cons
  • Dexcom does not deliver other diabetes supplies

Overview

Dexcom, a Continuous Glucose Monitor (CGM), is used to help you check your blood sugars, identify trends, and alert you if your levels are trending high or low. Dexcom provides excellent flexibility in the delivery of supplies. Simply filling out a form online can determine your eligibility for the product. And, if you have pharmacy coverage through your insurance, you can get your supplies delivered directly from your pharmacy. If you don’t have pharmacy coverage, you can continue to receive supplies from Dexcom or your insurance-designated distributor.

CGM systems like Dexcom take glucose measurements regularly throughout the day and translate them into information to demonstrate trends. These readings are used to help manage diabetes.

Final Verdict

If you need more general supplies, such as test strips, a glucose meter, lancets, and others, then a larger company such as Byramhealth or Edgepark may be right for you. Once you ar in the system for Byramhealth, they can send you alerts when they think you might be running low on supplies based on your previous order history. They also bill insurance and offer convenient delivery.

Compare Diabetic Supply Companies

Company Insurance Coverage  Shipping Support
Byram Healthcare Best Overall Medicare, Medicaid, commercial and private insurance Free, discreet shipping  Hotline staffed by Certified Diabetes Educators; multi-lingual support
Edgepark Best for Medicare and Medicaid Insurance Medicare and 1,200 private insurance plans Free shipping Patient care specialists and extended service hours
Medtronic Best Support for Medtronic Users Contracts with specific insurance companies  3-day shipping standard, upgraded shipping available 24-hour support available
Tandem Best for Specialized Insulin Pump & Technology Private insurance Delivery to your doorstep Library of support materials 
Insulet (Omnipod Pump) Best for Pediatric Population Private insurance, Medicare, and some state Medicaid Pickup at pharmacy or home shipping Library of diabetes education; community of other users of Omnipod pumps
Dexcom Best for Replacements Many private plans and Medicare Pharmacy delivery How-to videos, live chat support

Guide to Choosing Diabetic Supply Companies

When deciding where to source your diabetes supplies, there are important considerations unique to each person, such as insurance, cost, brand, and more.

Insurance Coverage

Depending on your insurance coverage, you might need to use specific suppliers that contract directly with your insurance. Most companies will do this leg work on your behalf. Many require that you sign up, submit your insurance information, and then they let you know whether they work with your particular insurance. This may become a lot of work if you submit to multiple companies, so an alternative would be to call your insurance company and ask which suppliers they contract with.

Brand Reputation

People living with diabetes deserve to know that the supplies they use are reliable and trustworthy. Brand reputation can help play a role in this confidence. Ask a healthcare provider for recommendations. They likely see patients using different brands and can recommend ones they deem to be reputable. Ask around in diabetes support groups to get a sense of how customers perceive a brand. You can also read reviews online, but remember that reviews on a brand's website are likely cherry-picked to show only positive reviews.

Cost

Living with diabetes can be expensive. Cost will likely be a critical factor in which diabetes supply company you use. It can pay off to comparison shop between different suppliers. Sometimes ordering directly from the brand you use can be cost-effective. Often manufacturers offer cost savings through coupons or co-pay cards, so check manufacturers' websites as well.

Ordering

Convenience in ordering and receiving supplies can help save you time and energy. Getting supplies delivered to your door is a huge bonus when choosing a diabetes supply company. It is also helpful to use a company that a healthcare professional can work with directly when necessary for prescribing.

Diabetes Type

Anyone with diabetes should have an individualized care plan because there are different types of diabetes, and no two people are exactly alike when treating the disease. For example, if you have type 1 diabetes and take multiple daily injections using an insulin pen device, you will need pen needles, insulin, replacement pens or replacement insulin cartridges, a blood glucose meter, lancets, alcohol swabs, test strips, ketone strips, glucose tablets, glucagon, etc.

If you have type 1 or type 2 diabetes and use insulin pump therapy with a continuous glucose monitor, you will need all the above supplies, in addition to infusion sets, sensors, insulin for your pump, tubing, etc.

If you are a person with type 2 diabetes and take oral glucose medication, and have a history of peripheral neuropathy (nerve damage to the feet), you may need oral medication, a blood glucose meter, test strips, alcohol swabs, compression stockings, and diabetes shoes. Your diabetes care team will help you understand what supplies you need and how long they will last before you need them to be refilled.

Medicare Coverage

Diabetes services and supplies are covered by Medicare Part B (medical insurance) and Medicare Part D (prescription drug coverage). Part B covers glucose testing monitors and infusion pumps, as well as test strips, lancets, glucose sensors, therapeutic shoes or inserts, tubing, and insulin. People with diabetes will have to reach their annual deductible to receive this benefit, and then they are responsible for 20% of the Medicare-approved amount (Medicare will pay 80%).

Part D covers insulin, oral diabetes medication, syringes, needles, alcohol swabs, gauze, and inhaled insulin devices. People with part D coverage will be responsible for coinsurance or co-pays and may also be responsible for a Part D deductible payment. To receive these benefits, you must get supplies from a pharmacy or supplier enrolled in Medicare. You’ll have to pay the entire bill for supplies from non-enrolled pharmacies or non-enrolled suppliers. For people with Medicare, at-home diabetes supply companies can often save them money.

Frequently Asked Questions

Does Diabetes Count as a Disability?

According to the American Diabetes Association, diabetes is considered a disability under most laws. Both type 1 and type 2 diabetes are protected as disabilities. This classification protects people living with diabetes by requiring reasonable accommodations at school, work, and elsewhere under the Americans with Disabilities Act (ADA). It is unlawful to discriminate against someone simply because they are living with diabetes. It could also mean someone unable to work because of complications of diabetes can possibly qualify for disability benefits.

How Much Do Diabetes Supplies Cost Per Month?

This will vary from person to person based on what supplies they use, their insurance coverage, and even where they live. Some states have introduced legislation capping the amount of money people have to pay out of pocket for diabetes supplies each month. For example, in Delaware, out-of-pocket expense is capped at $35 per month for diabetes supplies like glucose meters, glucose strips, etc.

But for some, the cost is not capped, and supplies can cost hundreds of dollars per month. Consider joining a diabetes support group to learn about resources in your area.

How Can I Get Diabetes Supplies Cheaper?

Many companies offer hardship programs to help low-income people afford diabetes supplies. You can usually find that information on a company's website or by calling. There are also charitable organizations to help ease costs, such as Co-Pay Relief, which the American Diabetes Association supports. To qualify, patients must make less than 300% of the federal poverty line.

Another way everyone, regardless of income, can save on supplies is by comparing deals from different online companies. The manufacturers of diabetes supplies often offer coupon or discount cards, co-pay assistance, or other home-delivery deals.

Can People With Diabetes Get Free Supplies?

People in the United States with insurance coverage may get a significant discount on diabetes supplies, and they may even be free. There are manufacturer-based assistance programs for those who need help affording supplies. Some diabetes supply companies have hardship programs that may qualify you for free supplies. Community-based health centers are another excellent resource for people who need help getting their supplies.

Methodology

Choosing the best diabetic supply company depends mostly on your insurance type. Because there are so many insurance policies out there, we decided the most effective way to scout the best diabetic supply companies was to check out the scope of supplies offered as well as user reviews.

Before deciding on a specific company, it's important to find out who your insurance has contracts with, which supplies you need, and how you can get them all conveniently to your home with little fuss. People who use insulin pumps might find it easier to get their pump supplies delivered directly from the pump supplier. Compare costs and discuss with a healthcare provider which option is right for you or your loved one. 

Diabetic blood sugar level testing kit and insulin

Peter Dazeley / Getty Images

Article Sources
Verywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. National Institute of Diabetes and Digestive and Kidney Diseases. Diabetes statistics.

  2. American Diabetes Association. Is diabetes a disability?

By Barbie Cervoni MS, RD, CDCES, CDN
Barbie Cervoni MS, RD, CDCES, CDN, is a registered dietitian and certified diabetes care and education specialist.