Best Medical Alert Systems

Medical Guardian offers the best medical alert system, with a wide in-home range

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Medical alert systems can connect you with help in the event of a fall or other emergency and often bring a sense of security and safety to those living with chronic illnesses or injuries. The devices can also help caregivers, family members, or other support staff to feel at ease knowing that they'll be alerted if there's an accident.

A medical alert system’s emergency monitoring capabilities give individuals more independence and can make independent living a reality as they age. With in-home or on-the-go options and features like fall detection and 24/7 customer service, it can be hard to choose which system is best for you. We’ve compiled a list of the best medical alert systems to help you and your family narrow down your search.

Best Medical Alert Systems of 2023

Best Overall : Medical Guardian

Medical Guardian

Medical Guardian

Key Specs
  • Price: $27.45–$44.95 per month
  • Connection: 4G LTE, Wifi, GPS
  • Fall Detection: Yes
  • In-Home Range: 1,400 feet 
Why We Chose It

Medical Guardian has a long range for home devices, five different package options, and smart technology assistance.  

Pros & Cons
  • Customizable packages with mobile and in-home devices

  • Easy-to-use portal

  • Portal can be accessed by more than one caregiver or family member

  • Large selection of features 

  • Higher initial costs  

  • Complicated return policy 

  • Features like OnGuard Alerts and additional protection plans aren’t included with monthly price 


Founded in 2005, Medical Guardian has a long history of assisting older adults across North America to improve their well-being, making it one of the most recognizable and trusted brands—and it holds up to its reputation. Users have the option of selecting a device that connects via landline, Wifi, or 4G LTE, with GPS included in all applicable packages—allowing you to locate your loved one if they cannot be reached or have wandered off. For wearable devices, emergencies are detectable from up to 1,400 feet away from the base station. 

Medical Guardian also offers both emergency and non-emergency services 24/7, with options to quickly contact anyone in your CareCircle or someone on the emergency response team by pressing the alert button on the device. You can also do this with the unique MyGuardian portal that includes many accessible options for caregivers or loved ones to monitor the user’s location, help them stay organized, and more. Most packages include this, along with the device and basic accessories like wearable pendants or wristbands and charging ports (if necessary). 

Plans & Pricing

Medical Guardian offers many plans that can be customized to fit your budget and needs. You can choose what you want and eliminate what you don’t, making it a great option for people who want more flexibility in their monthly package. Here’s a breakdown of the choices.

Classic Guardian

For $29.95 a month, the Classic Guardian package includes a base unit with up to two additional alert buttons. This system connects directly through the landline system, making it great for those who live in rural areas. Quarterly plans cost $29.95 and annual plans cost $27.45. At these rates, this is Medical Guardian’s most cost-effective package. 

Home 2.0

This package is $37.95 per month, including a cellular-connecting base and up to two additional alert buttons. It also comes with an interchangeable wristband and pendant. The base unit is equipped with voice assist technology and operates off of Wifi or 4G LTE for faster speeds than the Classic model. Quarterly plans cost the same as the monthly plan, with annual plans costing $34.79. Overall, this package is an excellent option for people who are more comfortable with technology and like to have options about how they can access emergency monitoring. 

Mobile 2.0

This package is $44.95 per month, including the mobile alert device and up to two additional alert buttons. The device has a five-day battery life and is water resistant, so it can be worn in the shower. You can also use the device while it is charging, which is a feature that almost no other wearable medical alert device features. The Mobile 2.0 package also comes with access to MyGuardian, which is Medical Guardian’s caregiver app. Quarterly plans are the same cost as the monthly plan, with annual plans costing $36.62.  

Mini Guardian

If you are looking for an easily operable, lightweight, and portable device, the Mini Guardian package is a great option. This package is $39.95 per month and includes the device, a belt clip, a lanyard, and a charging port. The Mini Guardian is ideal for people who want to be able to access medical alert services from wherever they are in the home without a large or bulky device. Quarterly plans are the same cost as the monthly plan, with annual plans costing $36.62.  


This package is $39.95 per month and is specifically for the MGMOVE smartwatch. This smartwatch is compatible with the Social Circle Apps communication package and acts as a health monitoring system as well. It is an option for people who enjoy staying active but want a device that will serve a dual purpose. Quarterly plans are priced the same as monthly plans. Annual plans are discounted at $36.62. 

You can also select add-ons for any package. They include:

  • Fall detection: Medical Guardian’s fall detection pendants detect most falls and connect users to an operator who can contact emergency services. Unlike some competitors, this feature is not included in the base plans, and it must be added on at $10 per month.
  • OnGuard Alerts: For $2.99, OnGuard Alerts can send text and email notifications about emergencies to Call Chain Caregivers in real time. 
  • Wall Button: You can get a wireless wall button for $2.99, or a voice-activated one for $4.99. These are used to provide additional support throughout the home and are easily accessed by the user.
  • Protection Plan: Protection plans are available for $6.99 and cover damage due to defect, malfunction, and other wear and tear. These plans are useful to help replace devices easily, avoiding high costs or having to pay for a new device outright. 
  • Alert 911: Alert 911 is a one-button speaker box that immediately alerts emergency authorities when the button is pressed. It does not need charging and can immediately connect the user to emergency services using a cell signal. You can get this add-on for only $9.99. 

Best for Seniors : ADT Medical Alert

Key Specs
  • Price: $29.99–$39.99 per month
  • Connection: Landline and cellular/wireless
  • Fall Detection: Yes
  • In-Home Range: 300-600 feet
Why We Chose It

ADT Medical Alert features easy-to-use instructions and durable devices. If you or your loved one aren’t comfortable with technology, ADT is also a great option because it offers devices that connect via landline. This eliminates the need for a mobile device and Wifi. 

Pros & Cons
  • Available to use with landline or cellular monitoring

  • No contracts

  • No hefty fees outside of the monthly plan

  • Assisted hearing services are unavailable  

  • Fall detection is an additional cost 

  • Devices are not covered by major insurance providers 


If you’re looking for a medical alert system from a well-established company with over 100 years of quality customer service and products, your first consideration should be ADT. Although the company is best known for its home security systems, it also specializes in medical safety. Additionally, the packages aren’t complex, making it easy to pick which one works best for you or your loved one. You can also have peace of mind knowing that you won’t deal with any price increases, as there is a lock on monthly fees.

Each package includes the device and charging port (if needed), along with:

  • One regular pendant or wristband: This allows the user to choose where they wear the medical alert device. 
  • A premium protection plan: Each device is covered under a protection plan in case of damage or wear and tear. 
  • Next-day shipping: All devices are shipped the next business day after they are purchased (before 2 p.m. ET). 
  • Two-way talk to the ADT team: Users can communicate with the 24/7 monitoring team using a two-way voice connection. 
  • No long-term contract: You have the flexibility to cancel the plan whenever you need to with no penalties. 
  • Full refund for early cancellation: If you do decide to cancel the service, you can get a full refund or prorated rate. 

One of the unique features of ADT’s medical alert system is that it can monitor in-home temperatures. This can help prevent fires or unexpected sensory overloads. Another feature that makes ADT great for older adults is location monitoring (via GPS) and fall detection, which is available for $10 per month. All the devices can be set up within minutes and are covered under a lifetime warranty, so any damage caused is covered—no matter what happens. As an added bonus, there are also no unexpected equipment fees or contracts. 

ADT is consistently rated as one of the most user-friendly, safe, and trustworthy companies to work with for home and medical security. The customer service lines are also accommodating to language barriers, with staff familiar with multiple languages. Emergency centers are also easy to contact, as users can easily communicate with an ADT responder through two-way voice activation. 

Plans & Pricing

ADT keeps it simple by offering three packages that cater to the needs of every type of medical alert device user. 

Medical Alert Basic 

The Medical Alert Basic package comes with an in-home unit base that requires a landline connection. For $29.99 a month, you get all of the included features listed above, plus the devices and home temperature monitoring. Quarterly plans are $83.97 and annual plans are $311.88. If you are looking for a medical alert system plan that doesn’t have any frills but still gives you the basics, this is the option for you. 

Medical Alert Plus

For $37.99 per month, you can have an in-home unit that uses cellular connection. No landline is required, giving you more options on where it can be placed in the home. It also has an extended range of up to 600 feet, allowing you to be protected in more areas, like outside in the yard or in the driveway/garage. It comes with multiple pendant options, including a wearable pendant or bracelet in various colors. Quarterly plans are $107.97 and annual plans are $407.88. 


Similar to most mobile plans, the On-the-Go offers flexibility that the other two packages do not. At $39.99 per month, this plan includes a mobile base unit and device that can be used outside of the home. Both device and pendant options are available. Annual plans are $431.88. If you are always on the go, this plan provides the freedom you need to stay protected no matter where you are. 

In addition to these plans, you can purchase add-ons that can increase the level of safety. These options are inexpensive, so they work with virtually any budget.

  • Automatic Fall Detection: This feature notifies emergency authorities in case a fall is noticed by the sensors on the medical alert device. All devices are compatible with it, but it is an additional charge of $11 per month. 
  • Extra Wristbands: Available in both white and black, additional wristbands can be purchased for a one-time $14.99 charge with an additional $5 fee for each one added. 
  • Extra Neck Pendant: For a $14.99 one-time charge, you can get an extra neck pendant. It is an additional $5 fee after the first one. 
  • Waterproof Wall Mount Button: These buttons can be placed in the shower or any area where moisture is present. They can be purchased for $2.99 per month. 
  • ADT Lockbox: To allow emergency personnel to access your home if you cannot let them in, ADT offers lockboxes for a one-time $29.99 equipment fee. 

Best With Fall Detection : Lifeline



Key Specs
  • Price: $29.99-$58.95 per month
  • Connection: Landline, 4G LTE, GPS
  • Fall Detection: Yes
  • In-Home Range: Varies by home
Why We Chose It

Lifeline is the best medical alert system for people who have balance problems or are at risk for frequent falls because of its highly sensitive fall detection feature.  

Pros & Cons
  • Sensitive fall detection feature 

  • No equipment setup or device costs 

  • Customer service is available in over 140 different languages

  • Machine must be tested from each room during initial setup 

  • Must depend on an answering service to connect you with your contacts or emergency services 

  • Only has one help button 


Lifeline has been helping caregivers and individuals to stay safe in their homes since 1974. In fact, it has helped over 7.5 million people stay safe in their homes. Because the company has such an extensive history of understanding the aging community, it has simplified its options—narrowing down exactly what older adults and their caregivers need to ensure safety. Each of the packages includes access to a personalized response plan, which both you, your caregivers, and the response center can create together. Its call centers offer support in multiple languages, so people that do not speak English also have access to its services. 

Its two devices, HomeSafe Standard and On the Go, come with up to a 500-foot range and the option to connect via landline or cell phone. However, the fall detection is what sets them apart from the rest. The devices' accelerometers, barometric sensors, and a finely tuned algorithm mean that Lifeline’s Trained Care Specialists pick up within seconds to contact emergency services or close contacts. To install one of the devices, with fall detection up to 500 feet away from the base, all you have to do is plug the machine in. 

Plans & Pricing

Lifeline’s monthly plans start out at $29.95, making it easy to fit into a tight budget. Here’s a breakdown of the packages: 

HomeSafe Standard 

The HomeSafe Standard package is geared toward people that only want safety in-home. The package comes with two-way voice communication, a waterproof in-home help button or adjustable wristband, a long-lasting battery, and a personalized response plan. There is a $79 activation fee, which covers the cost of the device. The landline connection is $29.95 and the cellular connection is $43.95. After purchasing, you also have the option of having a technician come to your home to set up the device. 


If you prefer a mobile option, the On-the-Go plan is only $49.95 per month. The on-the-go device can track the user’s location and falls. Compared to other mobile devices, Lifeline’s option offers more advanced GPS capabilities—including five locating technologies. It’s also water-resistant and has a rechargeable battery that can last up to five days, making it a feasible option for people who forget to charge their devices often. 

AutoAlert, the fall detection device, can be added for a small upcharge on the monthly HomeSafe standard price; the service is included with the mobile device. You can add a voice extender box for only $10 per month, which helps add better range to an in-home device. Lockboxes are also available for $39.95 per month. 

If you decide that Lifeline isn’t the best medical alert system for you, there is a 30-day money-back guarantee. No questions are asked, as long as you pay the $50 cancellation fee. 

Best for Deaf/Hard of Hearing : Aloe Care Health

Aloe Care Health

Aloe Care Health

Key Specs
  • Price: $29.99–$49.99 per month
  • Connection: 4G LTE, Wifi 
  • Fall Detection: Yes
  • In-Home Range: Not listed 
Why We Chose It

Because of the amplified clarity on the communication services, Aloe Care Health is an asset for those who have trouble hearing. Even if you or your loved one doesn’t have a hearing impairment, they will still be able to contact the 24/7 emergency call center with ease.

Pros & Cons
  • Assisted hearing services included with customer service

  • Fall detection is included with most packages

  • No Wifi required for setup

  • High hardware costs 

  • Mobile companion weighs more than traditional options 


Aloe Care Health caters to both people who need a medical alert system and their caregivers. However, if you have trouble hearing, this system is one of the best options on the market. The amplified clarity feature offers people who are hard of hearing or Deaf the opportunity to access a medical alert system that can adapt to their needs in case of an emergency. The Five Diamond Emergency Response team is on standby 24/7 to handle any situation. 

The devices Aloe Care Health offers are technologically advanced, plus they don’t rely on confusing directions for setup or use. To activate the system, all you have to do is plug it in and navigate the voice directions. If the unit becomes damaged at any point from normal wear and tear, it is covered by a one-year warranty. There is also a 30-day money-back guarantee if you aren’t happy with the service. Aloe Care Health also offers a multitude of different features that make it unique, including: 

  • Voice activation: Voice activation “call for help” features make it easy to communicate with Aloe Care Health’s response team. This also means the user doesn’t have to physically wear a button for the medical alert device to work. However, for those who are Deaf or are hard of hearing, assisted options are available. 
  • Access to the 24/7 emergency call center: Medical alert responders are available 24/7 to keep you or a loved one safe. 
  • Help button: Every package comes with a help button that is easy to use and accessible from a central location in the home or a wearable. 
  • Call services directly to the hub app: When you need assistance, there is no middleman to reach the 24/7 care response team. 
  • Temperature and air quality home monitor and alerts: Because older adults and people with illnesses can be sensitive to changes in air quality or temperature, Aloe Care Health’s systems are able to detect problems and alert caregivers or emergency authorities. 
  • Motion sensor and nightlight: Devices can pick up on movement within specific ranges, providing a nightlight if needed. 
  • Secure app for caregivers: This app gives caregivers access to location services, reminders, and more. There is no limit to how many users can access Secure, meaning you can have as many caregivers, friends, or family as you want.
Plans & Pricing

Aloe Care Health offers four plans.

Mobile Companion 

For $29.99 and an activation fee of $99.99, the Mobile Companion is compatible with AT&T 4G LTE nationwide. This plan comes with a mobile device and wearable fall detection. Internal accelerometers and multi-sensory feedback also notify the system if the user needs assistance. The mobile unit is a small, lightweight device that can be easily hidden, but doesn’t sacrifice protection—making it perfect to put in a pocket or handbag. 


For $29.99, the Essentials plan includes a 4G hub and care button that can be worn on a pendant or wearable bracelet. The hub uses smart technology to connect users to their loved ones through the caregiver app, monitor temperature and air quality, and detect motion with sensors. There is a one-time hardware cost of $149.99.

Essentials Plus 

At only $10 more ($39.99) and with a hardware cost of $249, the Essentials Plus plan includes everything in the basic plan and a mobile companion 4G LTE unit. It includes both in and out-of-home protection, so you can go anywhere and still take advantage of the plan. 

Total Care 

The Total Care package is $49.99 per month and includes all the top-tier features that Aloe Care has to offer. The package comes with two mobile companions, a wearable, a base hub, and a wall unit—everything you need to have a complete medical alert system. Wifi is required to set this up, along with an activation fee of $349.99. This package is perfect for people with more than one person in the home who needs medical alert monitoring, or who want multiple options for a larger environment. It also comes with in-home fall detection. 

Other services like fall detection are available to add to basic plans for an additional cost. These are not specified on the website, but you can contact customer service for further information. 

Best for Mobile Devices : MobileHelp

MobileHelp Medical Alert System

MobileHelp Medical Alert System

Key Specs
  • Price: $26.95–$64.95 per month
  • Connection: 4G LTE, Wifi, Bluetooth
  • Fall Detection: Yes
  • In-Home Range: 600 feet (landline connection), 1,400 feet (wireless connection)
Why We Chose It

While MobileHelp offers devices that have connected via landline, it is known for its mobile medical alert systems. The company was the first to develop a fully integrated system with GPS technology for people without a landline connection. 

Pros & Cons
  • Strong mobile connection that is compatible with AT&T 

  • User-friendly approach to technology

  • Feasible plans that work with any budget

  • Additional cost for price-lock guarantee 

  • Limited options for wearable technology

  • Fall detection not included with monthly package


MobileHelp has made a name for itself in the medical alert device community since 2006 by offering unique products that integrate technology and safety. This company might be a great selection if you are looking for a mobile option or something a bit more high-tech. All orders come with a free lockbox, saving you almost $30 with any plan you purchase. 

There are two options for mobile protection: Micro and Solo devices. Most mobile plans include GPS capabilities, activity tracking, and 24/7 monitoring with access to a top-tier Rapid Response center. When you contact the Rapid Response center, services are available in over 240 languages (through a translation service).

Some of the in-home plans even offer an eight-inch touchscreen display with outstanding audio quality, similar to that of popular smart home devices like Amazon's Alexa. Another unique feature of MobileHelp is its health management services, which include telehealth visits with a live practitioner and medication reminders. 

Because MobileHelp is an FDA-registered company, it also adheres to strict regulations about the safety of its products. Overall, MobileHelp is one of the best medical alert devices for someone that is constantly on the go but still wants a comprehensive safety service. 

Plans & Pricing

MobileHelp offers eight different plans, so you have plenty of options to choose from. Here’s an overview of them, from least to most expensive: 

Wired Home

For $26.95, the Wired Home plan includes a landline-based unit that covers up to 600 feet and features two-way communication. You don’t need a cellular signal to operate this device, making it convenient for people who rely on landline connection. Unfortunately, fall detection is not available for this plan. This plan is meant for people who are only looking for the basics when it comes to medical alert device safety. 


For people looking for a basic package but who don’t want to rely on a landline connection, the Classic is a great option. At $34.95, the Classic includes an in-home base that runs off of a cellular signal and the option for different waterproof wearables. You do not need a landline to operate it. Because it has a range of 1,400 feet, it can also be activated from a significant distance away from the base unit. 


The Micro is a waterproof wearable help button that is equipped with two-way communication and GPS capabilities. It is a small and lightweight device, so it won’t have any problem fitting in a pocket. In fact, it’s only 52 grams. For $39.95, the Micro package includes one mobile device, a charging base, and a portable lanyard. This package is what makes MobileHelp stand out from other mobile medical alert device companies. 


The Solo is the other mobile device offered by MobileHelp and is $41.95 per month. It features GPS and cellular capabilities, meaning you can stay protected on the go. The Solo can also be remotely activated by someone in or out of the home. You get one mobile unit, the charging port, and a waterproof help button that is safe to wear in the shower. If you’re looking for a step up from the Classic plan, this is the option for you. 


Listed under the “Complete Protection” section of MobileHelp’s website, the Duo plan includes an in-home base, a mobile unit, and a waterproof wearable button for $46.95 per month. This way, you can stay protected no matter where you are. Each machine runs off of a cellular signal, meaning no landline connection is required. It is also compatible with the MobileHelp Fall Button. The Duo package provides the full medical alert device experience. 

Mobile Duo

The Duo is the best plan for households with more than one person who needs to use a medical alert system. It covers up to two individuals in the same area and comes with two buttons and mobile units, featuring spouse monitoring that is included in the monthly price of $44.95. The two-way communication feature is compatible with all devices both in and out of the home. You also have access to patented GPS technology with the mobile units. 

Touch Classic

The Touch Classic plan includes an eight-inch touch screen display in-home unit that is compatible with a waterproof wearable help button and a mobile unit. Games, telehealth services, and other additional features can be accessed with this plan. This technology is what sets it apart from the rest of MobileHealth’s products, making it perfect for people who enjoy smart devices like Alexa. At $54.95 per month, it is an economical way to get high-tech protection without breaking the bank. 

Touch Duo 

As the most comprehensive plan, the Touch Duo is priced at $64.95 per month and offers everything you need for protecting multiple people with the highest level of technology. It includes the Touch Classic eight-inch touchscreen in-home unit, a mobile device, and a help button. Despite the highly technical features, the Touch unit is easy to operate in conjunction with the other MobileHelp devices. You also get access to all MobileHelp’s basic features, like the in-home connection with caregivers, emergency response customization, and health and safety apps.

When you sign up with MobileHelp, you also get access to many additional features that most medical alert companies don’t offer. Connect Premium is the most common add-on for users because it gives you the opportunity to save money and access additional help buttons, extended warranties, device protection, discounts on other add-ons, and a price-lock guarantee. On top of everything you get, it’s only $5 per month. Other features you can add are: 

  • Activity tracking is $5 per month. This acts as a health monitoring system, helping you track your fitness goals on mobile devices. 
  • For $2.95 per month, you can purchase additional wall buttons for living areas, bedrooms, or bathrooms in the home. 
  • For $5 per month, you can add the medication reminder feature to some devices. This helps you or a loved one stay on track with the medications they need to take on a daily basis. 
  • One of the most common features of medical alert devices is fall detection, which is available for $11 per month. 
  • If you have a caregiver monitor on your device, you can add location requests for $5 per month. 
  • Although many monthly packages come with additional wearables, even more can be purchased for $2 per device per month. 
  • MobileHelp’s MDLIVE telehealth platform, a unique healthcare service that connects people with a trained provider instantly, is only $9.95 per month. 

Best Without a Landline : HandsFree Health Medical Alert PLUS

HandsFree Health

HandsFree Health

Key Specs
  • Price: $19.95–$39.95 per month
  • Connection: Wifi and 4G cellular 
  • Fall Detection: Yes
  • In-Home Range: Able to connect throughout the home
Why We Chose It

HandsFree Health offers an efficient and smart health system for households without a landline. This medical alert system embraces AI safety technology, making it accessible to people of all ages and skill levels. 

Pros & Cons
  • HIPAA-compliant

  • No contracts or long-term agreements required

  • Three feasible package options

  • Higher monthly cost compared to other medical alert systems

  • Costly initial device fee

  • Smartwatch does not have calling capabilities 


If you like the Alexa device, you’ll love the HandsFree Health Alert Medical PLUS plan. Not only does this system connect via cell signal or Wifi, but it also provides 24/7 personal health monitoring, with operators based in the U.S. With an average response time of 20 seconds, safety is never out of the question.  

The HandsFree Health Alert focuses on bringing accessible health assistance to older adults (or anyone who could use them) without the hassle of dealing with multiple devices. The company has been rated highly by customers and organizations alike for the level of convenience it brings to a household. The WellBe Virtual Health Assistant can connect to caregiver apps, Spotify, and In addition, it is also HIPAA-compliant and equipped to give medication, prescription refills, and appointment reminders; answers to health questions; family caregiver notifications; and fall detection services. This extra level of protection sets it apart from other medical alert device companies. Each of the packages include the WellBe features that are associated with the device you’re purchasing.

Created with older adults in mind, the HandsFree Health Alert Medical PLUS plans are the best medical system for those who want upgraded technology but without a landline. However, that doesn’t mean that anyone can’t use them. The website has suggestions for how to implement its systems in businesses, caregiver support systems, and family settings. 

Plans & Pricing

Although HandsFree Health Medical Alert PLUS is a little more expensive than other medical alert services, it offers much more than most traditional plans. Between the upgraded technology and high-tech devices, it’s worth the extra cost. There are three plans that go with each of the available devices.

Medical Alert Smartwatch

At $29.95, the smartwatch plan offers an on-the-go option that does not require a cell phone to work. It has all the features of a typical smartwatch, like a pedometer and heart rate monitor, but also comes with GPS location, emergency services connection, and fall detection. However, you cannot connect with emergency contacts—differentiating it from other smartwatch devices that aren’t connected via cell service. The initial device cost is $119.95. For active people, this option is great because it means they do not have to be tied down in the home or wear a bulky medical device for protection. 

Medical Alert Pendant

Similar to the smartwatch, the Medical Alert Pendant is a wearable device that is equipped with one call button for emergencies. It is only $29.95 per month, making it HandsFree’s most affordable option. The plan includes all the features the mobile pendant is capable of, including a personal emergency response system, 24/7 emergency monitoring, GPS location, water-resistant design, and a magnetic charging dock. It also is capable of using WellBe technology. Fall detection is available on this plan for an additional charge. There is an initial device cost of $119.95. For people who are looking to get away from the traditional pendant look, this is a perfect option. 

Medical Alert PLUS

Out of all the HandsFree plans, this is the best value. For $39.95, the Medical Alert PLUS plan includes the WellBe Voice-Enabled Virtual Health Assistant Smart Speaker and Medical Alert Smartwatch—so the 24/7 medical monitoring plan can be used both in and out of the home. There is an initial device cost of $199.95, combining the cost of both the smartwatch and speaker device. Both devices are capable of using the WellBe platform and app and can be registered from anywhere. This package is what makes HandsFree Health the best company for medical alert devices without a landline.

Best for Alzheimer’s Disease : Bay Alarm Medical

Bay Alarm Medical

Bay Alarm Medical

Key Specs
  • Price: $24.95–$49.95 per month
  • Connection: Landline, GPS, and cellular 
  • Fall Detection: Yes
  • In-Home Range: 1,000 feet
Why We Chose It

When a loved one is diagnosed with Alzheimer’s disease, it can be a difficult transition. Bay Alarm Medical offers a medical alert system that is durable and comfortable for the user, but also offers outstanding monitoring features for caregivers. 

Pros & Cons
  • Spouse monitoring included in all plans

  • Small, discreet, and comfortable devices

  • No health reminder features 

  • Additional shipping and activation fees required on some devices


Bay Alarm Medical is known as one of America’s top medical alert systems because of its historical reputation for being a reliable safety measure that still promotes independence for older adults. Both in-home and on-the-go monitoring devices are available, giving your loved ones protection no matter where they are. For people with Alzheimer’s disease, the buttons and devices are also discreet, comfortable, and simple to use. 

The company understands how important it is to be caregiver-friendly, so spouse monitoring is included with the monthly price. Its devices can provide fall detection, GPS monitoring, and two-way communication. To make sure you’re satisfied with the service, a 30-day trial period is available. If you decide that Bay Alarm Medical isn’t right for your loved one’s needs, you can send all the equipment back for a full refund. 

With most packages, you can expect a free full month of services, no activation costs, and free ground shipping. However, the plans do not include a basic set of features outside of what the devices are capable of—think GPS location, two-way communication, etc. Many additional features can be added to the monthly package, however.

Plans & Pricing

There are eight different options to choose from with Bay Alarm Medical, each of which offers great features for both caregivers and users.

In-Home Basic

At $24.95, the In-Home Basic package comes with the landline connection in-home base station and a wearable button. Bay Alert Medical recommends contacting your telephone company to ensure that the device will work with your landline connection.

In-Home Preferred

For $29.95, the In-Home Preferred package comes with an in-home base station that has a cellular connection and a wearable button. It provides you with basic in-home protection, but it does not require a landline connection to work. This means that it can connect faster and is easier to install. 

In-Home Premium

The premium version of the in-home package is $39.95 and comes with a cellular base, a wearable button, and four wall-mounted buttons. For people that want to cover a larger area with protection, this package offers plenty of buttons that are included with the monthly price and do not have to be purchased separately. 

Mobile Lite

A mobile button is included with Bay Alarm Medical’s basic mobile plan, which is equipped with caregiver tracking and 24/7 monitoring. For $29.95, it is an economical safety solution for people who want mobile assistance and emergency monitoring. The Lite package comes with the device, a charging port, caregiver tracking, and 24/7 USA-based monitoring. 

Mobile Plus

For $39.95, the Mobile Plus plan includes everything that the basic package does, but also comes with fall detection. Compared to similar plans from other companies, this package combines some of the most important features for people who need medical alert devices and their caregivers. It is Bay Alarm Medical’s most popular plan.  

Mobile 360 Bundle

The Mobile Bundle plan comes with both an in-home unit and a mobile device. For $49.95, you get a wearable button, caregiver tracking, and mobile fall detection—along with charging for the devices. The Mobile 360 bundle is perfect for those who want a more comprehensive package but don’t want to increase the price of their monthly plan by much.

SOS Smartwatch

If a smartwatch sounds like a better option for you, this package includes location tracking and 24/7 USA-based monitoring for only $34.95. The SOS Smartwatch features location tracking, 24/7 USA-based monitoring, and a physical help button that connects with local emergency authorities. 

In-Home System and Smartwatch

Like the mobile bundle, this plan comes with an in-home system and smartwatch, plus all the amenities of both packages for $64.95. Although it does come with basic features, the package is highly customizable with all the additional features that can be included with a monthly package price. 

While there are no activation fees for an in-home device, you will have to pay $89 for the mobile device and $159 for a smartwatch. In addition to your standard monthly package, there are also several add-ons you can choose from. 

  • Decorative wearable button accessories make mobile devices a bit more fun and enticing to wear. At only $25, they are the perfect way to add more pizzazz to your daily wardrobe and routine. 
  • A lockbox is available for $30 per month, which is an average price. Lockboxes allow emergency responders to access your home if you cannot open the door to let them in.
  • Additional wall buttons can be purchased: two for $5 and four for $10. These can be placed anywhere in the home.  
  • Fall detection, one of the most common additional features for medical alert devices, can be added for $10 per month.  
  • If you want an additional fall detection button, you can add one to your package for $15 per month. This is an additional wearable to the emergency monitoring button. 
  • If there is more than one person in the household who wants to use the monitoring system, an additional spouse monitoring button is available for a one-time purchase of $35.  

Most Affordable : GetSafe



Key Specs
  • Price: $27.95 per month
  • Connection: Cellular and GPS
  • Fall Detection: Yes
  • In-Home Range: 800 feet
Why We Chose It

GetSafe is an affordable option that charges a single monthly fee, no matter how big the area you need to cover. Unlike other companies, you also have access to all the basic features for under $30 a month. 

Pros & Cons
  • Caters to residential spaces of all sizes 

  • Less than $30 per month

  • Hefty equipment fees 

  • Slim selection of mobile and smart devices 


Owned by Bay Alarm Medical, GetSafe provides a unique spin on medical alert systems. Instead of requiring the user to wear a pendant or carry around a small device, the alarm systems are placed conveniently throughout the home for easy access. However, wearable buttons are available and come free with the other equipment. To use them, all you have to do is press a button or tell the device to contact authorities.

The connection is through GetSafe, so you don’t need a cell phone provider to use it. Each package comes with these features, along with voice-enabled technology, a modern aesthetic, and extended coverage for your home. GetSafe provides all the basic features you or a loved one needs to stay safe at home, like fall detection, a base station, and convenient buttons. However, it doesn’t offer medication reminders, activity tracking, or other health-related features. 

You can try GetSafe free for 30 days to make sure it’s the best medical alert system for you. The company also has a friendly customer service line and live chat available on its website to answer any questions you have about the product.

Plans & Pricing

GetSafe is unique in its pricing structure. Regardless of the size of your home, apartment, or residence, the monthly fee is the same ($29.95). This cost is feasible and works with most budgets. For an additional $99 one-time fee and a $20 recurring fee, a mobile GPS help button can be added to your monthly plan. All devices ship free. 

What does differ with the GetSafe plans is the equipment and device fees, which increase with the size of the home. Here are the options you have to choose from.


At $79, the Starter package is the smallest one GetSafe offers. This package covers up to one bedroom and includes a base station, voice-activated wall button, and lanyard button. It is perfect for people in assisted care or memory care facilities, or who live independently in a small apartment or suite. 


For $193, the Standard package covers up to three bedrooms and includes a base station, two voice-activated wall buttons, a regular push-activated wall button, and a lanyard button. It is meant to be used in homes or large apartments rather than in a facility setting, meaning it is a great option for those living in their home independently. 


The Select package is the most comprehensive and expensive at $279. This package covers up to five bedrooms and includes a base station, three voice-activated wall buttons, two regular push-activated wall buttons, and a lanyard button. It is the best plan for large homes that may have multiple levels. For people that live in a home with several people or are usually in large groups, this is a great option. 

Some additional features you can take advantage of are: 

  • Fall detection services and a wearable button are only $10 per month. This additional service helps to detect a fall, alerting authorities immediately. 
  • Caregiver tracking is available through the mobile app and is only $5 per month. More than one person can have access to this app, making it suitable for people with large support systems. 
  • Personal help buttons, which are wearable options that work with the in-home systems, are $25 per month per button. 
  • A Vial of Life medical history is Bay Alarm Medical’s way of helping you protect your personal information while keeping it readily available in case of an emergency. It is only $8.95 for a one-time purchase.  
  • If you need an additional waterproof wall button for the shower or bath area, they are $35 (a one-time fee). 
  • Additional voice-activated wall buttons are $79 per unit. 

Final Verdict

Overall, Medical Guardian stands out among the rest because of its flexible device plans and payment options. It’s also the best company for getting clear reception, quick access to a reliable customer service center, and both mobile and in-home devices. If you are looking for a device with a more specific use, like fall detection, check out Lifeline. For more options without a landline, try HandsFree Health Medical Alert PLUS. Each system has its own unique features and plans, but there is an option out there for everyone.

Compare the Best Medical Alert Systems

 Company  Price  Connection  Fall Detection  In-Home Range
Medical Guardian Best Overall $27.45-$44.95 per month 4G LTE, Wifi, GPS Yes  1,400 feet
ADT Medical Alert Best for Seniors  $29.99-$39.99 per month  Landline and cellular/wireless  Yes  300-600 feet 
Lifeline Best With Fall Detection  $29.99-$58.95 per month  Landline, 4G LTE, GPS Yes  500 feet 
Bay Alarm Medical Best for Alzheimer’s Disease $24.95-$49.95 per month  Landline, GPS, cellular  Yes  1,000 feet 
Aloe Care Health Best for Deaf/Hard of Hearing  $29.99-$49.99 per month  4G LTE, Wifi  Yes  Not listed
MobileHelp Best for Mobile Devices  $26.95-$64.95 per month  4G LTE, Wifi, Bluetooth  Yes  600-1,400 feet 
HandsFree Health Medical Alert PLUS Best for Without a Landline  $19.95-$39.95 per month  Wifi and 4G cellular  Yes  Able to connect throughout the home 
GetSafe Most Affordable  $29.95 per month  Cellular and GPS  Yes  800 feet per room 

Guide to Choosing the Best Medical Alert Systems

Is a Medical Alert System Right for You?

Although medical alert systems are often associated with older adults, anyone who deals with a mobility or balance issue, cognitive impairment like Alzheimer’s disease, or chronic illness could benefit from one. A medical alert system has several important benefits.

  • It gives you 24/7 security. You can stay protected and connected to your support system with a medical alert device, no matter what time of day it is. 
  • It can contact emergency assistance quickly. With most devices, emergency services can be there within a short time frame. This way, you’re never left without a way to contact help when it’s needed. 
  • It's convenient. To contact your caregiver, emergency contact, or emergency services on most devices, all you have to do is press a button—making it convenient to stay safe. 
  • You can stay safe discreetly. Most medical alert wearables can be easily hidden or disguised as smart technology, in case you want to stay discreet about your security. 

What to Look for in a Medical Alert System

With so many medical alert system options on the market, it’s hard to know which one is right for you. So to help, here are some things to consider: 

  • Budget: There are medical alert systems that can accommodate any budget. But have a budget in mind when you’re shopping to avoid overspending—especially if you are or your loved one is on a fixed income. Ask about additional fees and startup costs that could increase your payments. 
  • Frequency of payment: Most medical alert devices can be purchased with a monthly, quarterly, or annual plan, giving you flexibility in how you pay (and often, a discount if you choose a longer term).
  • Fall detection: Most people seek out a medical alert system for fall detection technology. While some companies include this service within the monthly price, others do not. Be sure to find this out as you’re looking at different options. 
  • Device range: Ensuring that the device can detect an emergency from a reasonable distance is essential. Make a note of the size of the living space you or a loved one resides in before making your final selection. 
  • Location detection: If you are purchasing a medical alert system for a loved one with a condition like cognitive impairment, then location detection and GPS navigation are important features. This helps you to figure out where they are and if they have wandered off or become lost. 
  • Company reputation: When you make a substantial investment, you want to go with a company that has a good reputation. Do your research to find out about warranties, cancellation policies, refund services, and—most importantly—customer reviews. 
  • Add-on features: Many companies will have features that can be purchased for an additional one-time or monthly cost. If this is something you’re interested in, check out the features that your company of interest has to offer. Some examples are fall detection, caregiver apps, GPS location, and additional wearables.  

Frequently Asked Questions

  • How Do Medical Alert Systems Work?

    Standard systems use a help button or voice-connection service to connect a user with emergency services or caregiver contacts if an incident happens. Some use motion-activated sensors called accelerometers to detect falls and then alert help. Mobile devices use a similar button system that only requires the user to press a button to alert their emergency contact, and they often have GPS location services. However, every system operates differently. 

  • Are Medical Alert Systems Covered by Insurance?

    Every insurance plan is different. Common providers like Medicare do not traditionally cover medical alert systems, but it is important to check with your insurance provider for more specific details.

  • Is It Easy to Set Up a Medical Alert System?

    Setting up a medical alert device should not require too many complicated steps. All the companies we reviewed have clear instructions and customer service lines to assist if you have difficulty. You will need to connect to a landline, Wifi, or cellular plan for many systems. They also may require batteries or need to be plugged into an outlet.

  • Are Medical Alert Systems Just for Seniors?

    No, medical alert systems can be beneficial for anyone who needs a bit more security in their daily routine. People of any age with chronic illnesses or other health conditions who have had an accident (like a fall or a stroke) and their caregivers are some of the most common users of these systems. 


In total, our team looked at 19 different companies to find the most relevant, affordable, and best medical alert systems on the market. Our first priority was to find alert systems that were easy to use and understand by people of all skill levels and age groups. We also considered whether or not the devices were able to connect to a mobile device, use a cellular plan/Wifi, or had to be connected via a landline. 

Affordability was also a deciding factor. And finally, we considered whether the medical alert system had caregiver or spouse monitoring features. Because many people rely on caregiving support on a daily basis, having a tracking or monitoring system is important. 

In-home ranges, warranties, and free trials were also factors we looked at when deciding what the best medical alert system was. Flexibility in terms of packages and features offered heavily affected our decision.

Best Medical Alert System

VERYWELL Health / Design by Amelia Manley

By Morgan Bailee Boggess
Morgan Bailee Boggess is a mental health clinician and writer who is passionate about empowering and educating others on how to improve their mental and physical health. She has five years of experience working with diverse populations, from adolescents to older adults. She is passionate about diversity, equity, and inclusion. When she’s not writing or researching, she enjoys playing with her dog, trying new cuisines, reading, and traveling. She’s also a true crime enthusiast, a passionate creative, and a poet.

Edited by April McCormick