Best Urgent Care Centers

AFC Urgent Care wins best overall because of online scheduling, clear pricing, and variety of services

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If you’ve ever been to an emergency room with a non-life-threatening illness or injury, chances are you spent many hours—and a lot of money—to get medical attention. Urgent care centers, on the other hand, can handle your non-trauma medical needs, from stitches to strep throat to sprained ankles and more, quickly and affordably. The next time you need same-day medical care, an urgent care center might be your best option to save time and cash. An urgent care visit will cost you, on average less than one-tenth of what an ER would charge.

With more than 9,600 urgent care locations in the United States, chances are there’s one near you. We researched the best urgent care centers based on several factors—their pricing, forms of insurance accepted, company reputation, number of locations, appointment booking, hours of operation, and website—to help you find one that fits your needs.

Best Urgent Care Centers of 2023

Important

According to United HealthCare, the average cost for a visit at an ER is more than $2,500, and the average wait is two hours. The average cost for urgent care is less than $200, and the average wait time is 30 minutes.

Best Overall : AFC Urgent Care


AFC Urgent Care

AFC Urgent Care

Key Specs
  • Hours: Varies by location
  • X-ray/Lab Onsite: Yes
  • Telemedicine: Varies by location
Why We Chose It

American Family Care (AFC) Urgent Care has transparent pricing, high customer satisfaction ratings, two programs for people without health insurance, care for all ages, and simple online registration.

Pros & Cons
Pros
  • People of all ages accepted

  • Programs to help people who don't have health insurance

  • Costs listed for self-pay customers

  • Cash discount

  • Online scheduling option

Cons
  • Only in 27 states

  • Not all centers offer telehealth

  • Prices and websites vary widely by location

Overview

Each AFC Urgent Care center is very specialized based on its location. For example, some offer Spanish translation or special discount coupons for uninsured patients. To book an appointment for either in-person or telemedicine visits, enter your location information to find the nearest location(s), select the service you need, and then see available times at your preferred location. You will enter your contact information and fill out a registration form before booking your visit. Telehealth appointments are scheduled 12 minutes apart, while in-person visits are spaced out in 15-minute increments.

AFC accepts most forms of insurance and Medicare, and the company bills insurance companies directly. Its three-tier pricing varies by location.

Self-pay customers will receive a discount on regular prices.

As of February 2023, AFC is open in 27 states: Alabama, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Maine, Massachusetts, Maryland, Michigan, Missouri, Nebraska, North Carolina, New Jersey, New Mexico, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

Note: We included data from SOLV, an urgent care aggregator, in our calculations of customer reviews and overall ratings.

Runner-Up, Best Overall : CareSpot/MedPost


CareSpot/MedPost

CareSpot/MedPost

Key Specs
  • Hours: Varies by location
  • X-ray/Lab Onsite: Yes
  • Telemedicine: No
Why We Chose It

CareSpot/MedPost urgent care is our runner-up for best overall based on its high customer ratings, extended hours, accessibility and convenient scheduling options, and an online robo-chat feature.

Pros & Cons
Pros
  • Call ahead or schedule online

  • On-site X-rays and lab tests

  • Wait-at-home option

  • Contacts you post-visit to see how you’re feeling

  • Spanish site translation

Cons
  • Only in four states

  • No virtual appointments

  • Must call or visit in person to get pricing information

  • Does not accept Medicare

Overview

Most insurance is accepted at CareSpot/MedPost urgent care centers, including Medicaid but excluding Medicare. You can register online with the “save my spot” option and wait at home until your estimated appointment time.

CareSpot/MedPost does not offer virtual visits, but walk-ins are welcome. It has on-site X-ray and lab testing capabilities.

The website has an informative blog, so you’ll have something to read while you wait for your appointment to start. There are 167 Locations across four states: Arizona, Texas, North Carolina, and Florida.

Best for Affordability : CVS MinuteClinic


CVS MinuteClinic

CVS MinuteClinic

Key Specs
  • Hours: 8 a.m. to 7 p.m. in most locations
  • X-ray/Lab Onsite: No
  • Telemedicine: Yes
Why We Chose It

MinuteClinics are widely available and offer transparent, reasonably priced services, plus two types of virtual visits.

Pros & Cons
Pros
  • Virtual visits offered

  • Customer ratings posted for each location

  • Website available in Spanish

  • Detailed pricing online for 125 services

  • Presence in 32 states

  • Veterans receive special pricing

  • Accredited by the Joint Commission

Cons
  • May be staffed by a nurse practitioner rather than a medical doctor

  • Locations generally do not have X-ray equipment or labs on site

  • No extended hours

Overview

There are more than 1,200 MinuteClinics in 34 states plus the District of Columbia. MinuteClinic is accredited by the Joint Commission, an agency that evaluates and certifies healthcare organizations and programs in the United States.

The MinuteClinic website lets you search for clinics by ZIP code and displays the available appointment times for the selected clinic. Choosing a time slot is a simple process; you follow that by entering your contact information. Hours vary by location, but most are open from 8 a.m. to 7 p.m. Walk-ins are also welcome.

Detailed price lists are also available on the website. "Illnesses & infections" like allergies, coughs and bronchitis, ear infections, or flu-like symptoms all cost from $99 to $139 to treat. The most expensive treatments are for injections and vaccinations: an HPV inoculation is $261, for example, while a hepatitis A or B shot is $145. Medicare and Medicaid are accepted. You and/or your health insurance provider will be billed accordingly.

MinuteClinic also offers two kinds of virtual visits. An e-clinic visit, where health insurance is required, is available seven days a week from 9 a.m. to 5 p.m. Prices vary based on your service and insurance coverage. E-Clinic visits are only available in the states listed above. Choose your state from the dropdown menu and sign in to your MyChart account (if you need to create one, it's a quick process). Once you enter your information, a provider will contact you to set up a remote meeting with a clinical provider using the Cisco Webex video platform.

For people without health insurance, standard video visits are available 24/7 for adults and children over age 2 to diagnose and treat most non-urgent illnesses or injuries. Video visits are $59 each and must be paid at the time of the service.

Best for No Insurance : NextCare


NextCare

NextCare

Key Specs
  • Hours: 9 a.m. to 9 p.m.
  • X-ray/Lab Onsite: Yes
  • Telemedicine: No
Why We Chose It

NextCare offers two programs to help uninsured patients pay for services.

Pros & Cons
Pros
  • Caters to patients without health insurance

  • On-site lab, X-ray machines

  • Curbside service

  • Pediatric urgent care

  • Allows you to wait at home or your office after checking in

  • Some offer bilingual staff, or free interpreting service

Cons
  • Only in 10 states

Overview

NextCare has high customer ratings, a user-friendly website, and a wide range of urgent care services. It accepts most insurance providers.

What's more, NextCare offers two programs for people with no insurance or a gap in insurance: You can join the NextCare Advantage medical discount program for $39 per month (billed in three-month chunks), which allows you to visit NextCare as much as you need to for $39 per visit. If you don't need urgent care frequently, Its ValueCare plan allows you to get urgent care treatment for a discount of as much as 50%.

To plan a visit, choose your state from the dropdown menu to see the locations available, the number of patients waiting at each location, and more. You can schedule your appointment on the same page and include the reason for your visit and your insurance information.

Important

Freestanding emergency rooms separate from hospitals look like urgent care centers and are usually in the same places, like strip malls, so it can be difficult to tell the difference. They can end up costing you hundreds or thousands of dollars. In most states, urgent care centers, by law, cannot use the word “emergency” on any signage. The best way to tell if you are walking into a freestanding ER is if you see that word anywhere inside or outside of the building.

Best for Children : PM Pediatrics


PM Pediatrics

PM Pediatrics

Key Specs
  • Hours: Varies by location
  • X-ray/Lab Onsite: Yes
  • Telemedicine: Yes
Why We Chose It

Children are the sole focus of PM Pediatrics. From newborns up to teenagers and adults aged 26 (the maximum age they can be covered under a parent's medical insurance), they will be seen by a pediatrics-trained physician, physician assistant, or nurse practitioner.

Pros & Cons
Pros
  • Open until 10 p.m. every day of the year

  • Only pediatrics-trained healthcare staff

Cons
  • Must visit the main page of the website to see a list of accepted insurance

  • Can be difficult to find an appointment slot online

  • Only available in 15 states

Overview

PM Pediatrics is open from noon to 10 p.m. at most locations, and most insurance is accepted; you'll need to pay for any copays (or your deductible, if it hasn't been met) when you come in. If you don't have health insurance, PM Pediatrics offers a payment policy based on your child's level of care.

You can search for the nearest location (as far as 200 miles from your ZIP code) from the company's main website and then create an online account. You can check in for your appointment online, but before doing so, you can view the estimated wait time for various time slots. PM Pediatrics offers on-site digital X-rays and labs, immediate-result diagnostic tests (strep, mononucleosis, influenza, etc.), and more.

PM Pediatrics provides initial doses of most medications before you leave, so you can start treating your child immediately.

PM Pediatrics has 82 clinics in 15 states and Washington D.C: Alaska, California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Tennessee, Texas, and Virginia. PM Pediatrics has an average rating of 4.5 stars from SOLV. All of its clinics allow for walk-ins.

PM Pediatrics also offers virtual visits and telemedicine services. A copay will generally apply based on the type of insurance and the services needed. If you are not covered by insurance, a telemedicine visit will cost $100

Final Verdict

Proximity, wait time, availability, cost, and comfort are key when you need medical care quickly. Geography plays a role in our recommendations, as some highly-rated urgent care clinics are only located in a dozen or so states. Based on our research, we recommend you locate the top-rated urgent care clinic(s) in your area. Our top pick is AFC Urgent Care because it offers care for a range of people, including those of all ages and those without insurance.

Compare Urgent Care Centers

Best Urgent Care Companies
Name Hours Labs/X-ray Onsite? Telemedicine?
AFC Urgent Care Best Overall Varies by location Yes Varies by location
CareSpot/MedPost Runner-Up, Best Overall Varies by location Yes No
CVS MinuteClinic Best for Affordability 8 a.m. to 7 p.m. in most locations No Yes
NextCare Best for No Insurance 9 a.m. to 9 p.m. daily Yes No
PM Pediatrics Best for Children Varies by location Yes Yes

Frequently Asked Questions

What Is Urgent Care?

An urgent care center is a medical facility that is not a traditional emergency room. Medical providers there treat mostly common injuries or illnesses that can’t wait for your regular physician but aren’t severe enough for the ER. Urgent care center wait times are much shorter than going to an ER, and a visit generally costs less.

When Should You Visit Urgent Care Instead of the ER?

If you need medical attention, but it’s not a life-threatening illness or injury, skip the ER and head to urgent care. Urgent care is the best choice if you have a sprained ligament or a strained back, the flu, a broken bone, a minor cut, a bad sore throat, or a possible infection or skin rash.

You should go to the ER immediately if your injury or illness is life-threatening. Reasons to go to the ER include chest pains, falling from seven feet or higher, a bad burn, a severe allergic reaction, difficulty breathing, and an irregular heartbeat.

Is Urgent Care Covered by Insurance?

Most urgent care visits are covered by insurance, although a copay or deductible may apply. If your insurance is out-of-network, you may have to pay more. Urgent care centers will also see patients who don't have health insurance, and the cost for those services varies by location. Urgent Care is covered by original medicare. Medicare Part B (Medical Insurance) covers urgently needed care to treat a sudden illness or injury if it isn't a medical emergency requiring immediate medical attention to prevent a disability or death. You pay 20% of the Medicare-approved amount for your doctor or other healthcare provider's services, and the Part B deductible applies. 

What are the Busiest Days at Urgent Care?

The busiest times at urgent care tend to be when doctor's offices are closed, including nights, weekends, and holidays. The day after major holidays, such as Christmas, are also usually more busy. Urgent care tends to be less busy on weekdays. Midday is usually a slower time.

Of course, how busy the nearest urgent care center is is truly a matter a chance. No one knows when illness or injury can strike, and there are likely to be exceptions to the norm.

How Much More Will an ER Visit Cost?

A 2019 study from UnitedHealth Group found that ER treatment costs were far higher than at an urgent care center: $2,032 vs. $193. Because of the overlap urgent care centers have with family medicine and emergency medicine, they are typically staffed accordingly with at least one medical physician or specialist, as well as a physician assistant, nurse practitioner, or radiologist who can see patients any time the facility is open.

Methodology

We researched the top-rated urgent care centers in the United States, looking at several important factors to patients: location, hours, cost, reviews, and more. We also considered options with a particular specialization, such as PM Pediatrics, which only sees children and adults up to the age of 26. Other centers, such as the vast network of CVC MinuteClinics, are widely available throughout the U.S.

Female doctor examines a senior man's throat

SDI Productions / Getty Images

Article Sources
Verywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. United HealthCare. Urgent care vs. ER.

  2. Medicare. Urgently needed care coverage.

  3. UnitedHealth Group. The high cost of avoidable hospital emergency department visits.