As a Registered Nurse and freelance medical writer, Elizabeth has been helping people navigate the complexities of their health insurance and the healthcare system for more than 25 years.
As a nurse case manager, Elizabeth was a liaison between patients, insurance companies, and the hospital, guiding patients through the system and cutting through red tape to make sure they got the care they needed. She helped uninsured patients apply for health insurance through programs like Medicare, Medicaid, and the Children's Health Insurance Program, and assisted them in negotiating discounted self-pay rates. To make sure patients got the benefits they were entitled to, she kept insurance companies abreast of their hospitalized members' needs, and became well versed in denial appeals.
As a clinical documentation specialist, Elizabeth ensured hospitals and physicians were following the complex rules and regulations of both the government and insurance companies. Elizabeth has also worked in managed care, reviewing pre-authorization requests for insurance companies. Elizabeth's diverse clinical career has included emergency room nursing, helicopter flight nursing, hospice, home infusion therapy, and home health care.
Elizabeth received her registered nursing diploma from the Burge School of Nursing in Springfield, Missouri, and her bachelor's degree in biological science from the University of California, Hayward, graduating summa cum laude. She has held board certifications in emergency nursing (CEN) and infusion nursing (CRNI).
If you don't understand your health insurance, don't have health insurance, or don't understand the responsibilities and benefits of healthcare reform, getting healthcare can be a difficult, frustrating, and expensive ordeal. My goal is to provide you with the answers and information you need to get the most out of your health insurance if you have it, or to get coverage if you don't.